Vice President and New Executive Vice

Case Analysis ReportFMB&T Bank I. rumor of the Problem The new Executive Vice President and Chief cultivation Officer of FMB&TBank have no clear berth and responsibility. II. Objective thither should be a clear authority and responsibility for the new IT Executivein set up for her to be effective and efficient. III. Analysis of the Causes a. Relationship between IT Department and another(prenominal)wise swan business units ismixed up causing considerable confusion, clangoring and inefficiency. . exertion request are vague and not coordinated and consolidated to mull aclearer picture of the problem making it hard to formulate a promptly solutionwhich the banks other business units require. c. The presence of the new IT administrator was not welcomed by the unitmanagers of other business units of the bank making it harder for her tofacilitate solutions for IT problems. d. IT staff responsibilities are limited notwithstanding to application works.They are notgiven the free dom to search and hand new developments in the ITindustry. e. There is considerable influence from other regional executives todecentralize IT operations to regional branches because they feel thatresponse get out be red-hot to meet their requirements. IV. Choices a. Define an explicit authority and responsibility of the new IT executive. Thespan of authority should include on the whole business units involve in the use IT toensure that all will pass IT processes and procedures. . The new IT executive must formulate morose IT policies and procedureswhich have the approval of the CEO and all IT users are required to follow Failure to follow IT policies and procedure should be dealt with inaccordance with connections be rewards and punishment policies. c. Involve IT staffs in a more flexible work environment and give them thefreedom to take advantage on new IT innovations and apply it to thecompanys IT system. d.Re-organize the companys whole organizational structure to set intothe new requirement of IT technology rather than remain as plastered as thecurrent vertical structure. e. Decentralize the whole IT department operations to regional branches inorder that implementation will be faster. V. Selection from the Choices As a CEO, I will reorganize the whole organizational structure of the companyand include IT as a major division in the implementation of companystrategies. If a bank wanted to grow in this generation, it must be willing toadapt to expert innovations.Task the new IT executive to formulate ITpolicies and procedures that will be implemented company wide where all ITusers are required to follow. VI. Implementation IT department should be given blanket authority in terms of implementing ITstrategies of the company and this should be understood by all departmentsand divisions. The new IT executive should create a company wide IT helpdesk where allwork requests are consolidated, analyzed and collated to come up with anintelligent solution to all IT problems.This will also eliminate confusionfriction and inefficiency since all information needed to create a solution arealready consolidated. The only thing that IT will do is to design a frameworksolution to any thinkable IT problems that were presented based on the IThelpdesk consolidated information. With this strategy, IT will have moreefficient control of its resources and wrinkle saved resources in developingnew IT innovations that they cease apply for the development of the company. 2 VII. fix place applicationIn our company, the IT department has full control of all IT related issues. ITdepartment has regional helpdesk to cater to all IT related work requests. TheIT helpdesk will in turn consolidate all work requests and assign qualifiedtechnical staffs that can best address the problem. For minor IT problems,the helpdesk will address it this instant by giving direct instructions to theuser. If technical intervention is required, a district IT technical sta ff will beimmediately dispatched to address the problem