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Monday, March 4, 2019

Organizational Behaviour Learnings

Organizational Behaviour Learnings OB course has break downn me a better understanding of the behavioural processes in an organization and provided me with a guideline for tackling various situations that I am probably to come across and be better equipped to function as a future passenger car within any stage of my utilisation- life history. During my lop life at TCS,I involve come across various strain of reckon. Some of them being arrogant,stern,unapproachable vis-a-vis others who were friendly, helpful and always in tall spirits. Initial days the question I unplowed asking to myself was to do all the piece of take shape assigned to me by myself or should I under fill up help from my colleagues.It was the initial steps I was taking into an unknown somatic jungle and I was full of doubts. One of the learnings I had was how to balance de spark and life. There were periods of long working hours when we bequeath have to work extra hours and come to office during the wee kends. Along with this there was persisting phone calls asking for updates and the likes during the few hours I got to spend away from work. As a beginner I was eager to do more work and take on the added responsibility. But as the pressure mounted it was bear upon my physical and mental self.OB gives us an insight into such a situation upfront and offers on how to tackle them to have a match work-life. One other key things one has to learn is to say NO to things. Even if you are the smartest and most hardworking employee on the planet ,it is unacceptable to do everything by yourself. We moldiness learn to turn down the tasks which we logically could conclude that we wont be able to finish within the timeline and in like manner learn to delegate and share work. Pursuit of career growth is except one facet of life and we mustiness learn to juggle amid the various other usages of life as well as.As I took up the role of leading a police squad of 20 people, the various uncer tainties such as whom to assign what work, how to manage deadlines coming from superiors, learning the art of allocating time between meetings and dealing with various team dynamics as a manager came to life. Task allocation had to be done judiciously, prioritizing the work at get to and assigning it to the right people. I soon had 3-4 team members who were very ardent and ready to take upon more dis imputee tasks and on the other return a few who were very laid behind and didnt take work seriously.The trick was in assigning the high priority challenge tasks to the first kind and the mundane tasks to the other. Alongside this I used to verbalize to all my team members if they were dissatisfied with what they did and how I could make work-life better for them. As we fill into the shoes of a manager, we move from an individual perspective to managing a team wherein for for severally one one of the team member has to be understood and likewise the team dynamics. OB learning comes in handy as it teaches us about how the team dynamics differs from an individualistic point of view.I handled ten-fold tasks within the project and hence had to work under diametric people, each having his/her own take on their subordinates and they treated them differently. We should understand the nature of the people we work under and modify the way we present ourselves to them as each ones expectations will be different. This is where Interpersonal communication and relations that we learn in OB helps us to evolve with our Boss. OB also teaches us about how to handle emotions and personality in a work environment.There were many situations where I got frustrated with my Boss or with my team mates. This naturally happens as we are working on stringent timelines and run into of ideas are likely to happen. Maintaining composure and dealing with such emotionally challenging situations can define your personality among your colleagues. Another vital factor is the need we ex pect from the work life. Personally I always was focussed on climbing up the corporate ladder and looked forward to new challenges. During initial phases I was subjected to monotonous, time consuming work.I was going off-course and there wasnt any motivation in me to work. My manager noticed this and after a brief talk, she understood the negative effect it was having on me and further gave me different role and responsibility which instilled new life in me to work and bought back the urge in me to perform. Understanding what you want, your hygiene and motivating factor premature will enable you to enjoy your work and hence have a positive effect overall. Also the lure of an onsite was an added motivation that many employees dual-lane in hope of earning big bucks and spending time overseas.Organizational government is an unavoidable part for any employee . Its a social work conclave where biases, favouritisms and down-play rules. I also got entangled and initially caught unsus pecting on which side to take. There are multiple teams in mate and taking side with one senior or group will irk the other. Here is where tactfulness and being smart counts and here we must also learn to utilise the art of persuasion. A persuader must match his emotional fervour to the audiences ability to gather up the message and use the smarter way of negotiation.Many a times during my work life I had to convince the team members about the importance of work they are doing and the impact it carries within the project. Also as a team lead I had to persuade and convince the project manager of the redundant resources I needed or for extending the timelines. Another aspect that forms the crux of OB is the way of communicating yourself and making yourself being heard. In a MNC with the round work group and complex hierarchies, one must really put in the extra effort to be heard amongst the crowd. For me, I learnt the closed book lies in persistence and not giving up when you are ignored.If you give up no one is going to care about what you told and its fleecy aside. On the other hand if you can reason yourself and understand whom to travel by it to within the hierarchy it makes all the difference. Working as a part of an Agile team we used to have daily stand-up meetings with the onsite where each days performance was analysed and commented upon. A manager has to be prompt in explaining his teams daily activities and resolve any conflict that occurs repayable to clash of ideas. A team goal is defined at the contract and objectives are laid which are pursued by the team.Whilst the manager has to deal with the complexities occurring in the work place, a leader is one who has to deal with the change. We had a leader who kept a watch on the proceedings and kept looking for other alternatives, technology advancements, client requirement changes etc and incorporated round breakthrough changes which redefined the goals and objectives that was set in initial stages. The drawbacks I found in OB learning was the extend up to which these theoretical learnings could be taken over and practically applied to the ever changing and fast paced workspace.The theories and case studies are rational and very relevant to the received organizational scenario. But the effectiveness it can deliver as a pure theory subject is what raises my concern. Unless we learn these behavioural norms in an busy way like learn it while experiencing it ,these theories will remain clean as a dormant learning within us. The effectiveness could be brought in by giving more role plays and real life case studies which can be solved by us by creating a virtual organizational simulation inside the four walls of a classroom.

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